Grumpy in VaHi

Yesterday: here’s a fine example of how COMCAST cares about business in our neighborhood. I could see no reason for this vehicle to be parked off-street like this (other than SLOPPINESS).*

Today: they came and picked up the recycling they didn’t get yesterday (the regular day), but arrived in a GARBAGE truck, which makes me think our recycling was NOT recycled.

* I can read the “How’s my driving?” phone number; should I call?


  1. kayak woman says:

    Shudder… Comcast does NOT care one iota about customer service! They sent a sub-contractor out to my house that took 2.5 hours to REPLACE A MODEM! And he scared the beejabbers outta me (you’ve heard this story). Absolutely no social skills at all, wouldn’t answer questions. Generally creeeeeeepy. When the GG *finally* came home, *he* was creeped out too.

    I won’t tell the whole sordid story here but call him out. And what the heck kind of truck is that anyway?

  2. Sammy says:

    Best Ford can produce, that van, and decorated with a wrap that has scorpions on it (no lie!). I’m guessing it’s a promotion for some show I don’t watch. [Maybe THB knows?]

  3. kayak woman says:

    Yeah, it was the graphics I was wondering about. I mean, I am not one to think everything and everybody should look all squeaky clean and corporate all the time but I *already* have zero confidence in Comsuck’s customer service and a van with scorpions certainly doesn’t add anything positive to that.

  4. Sammy says:

    Yeah, in short, what were they thinking!

  5. tom says:

    Shades of the Time Warner system build in Cincinnati in the early 80s. In an area called The Village Of Indian Hill (one of the wealthiest communities in N.America) the locals were aghast when a worker relieved himself while perched in a tree – at least it was warm weather and the leaf canopy provided some level of privacy. But apparently not enough. Cable companies used to outsource day labor to do their construction and install work… probably still do, even more so. They’d send someone with next to no real vested interest in the enterprise to come into your home, drill holes and hammer nails. A recipe for successful customer relations. Or reduced healthcare costs. Or something…

  6. Sammy says:

    Seems like there’s widespread agreement that all too many cable company employees (contract workers?) are rather irksome…